Terms of service


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Terms of Service

Store Name: Primemartpk

1. Overview

Welcome to Primemartpk. Throughout this website, the terms “we,” “us,” and “our” refer to Primemartpk. We provide this website, including all information, tools, and services available through it, subject to your acceptance of these Terms of Service.

By visiting our website or purchasing from us, you agree to be bound by these terms.

2. Online Store Terms

By using our website, you confirm that you are legally permitted to make purchases and use our services. You agree not to use our products or website for any unlawful or unauthorized purpose.

3. Products and Pricing

We aim to provide accurate product descriptions, images, prices, and availability. Product colors and appearances may vary slightly depending on your device or screen settings.

All prices are shown in Pakistani Rupees (PKR), unless otherwise stated. Prices, promotions, and product availability may change without notice, subject to applicable law.

4. Orders and Payments

All orders are subject to acceptance and availability. Please ensure that your name, contact number, delivery address, and other order details are accurate.

We reserve the right to cancel or refuse an order where reasonably necessary, including suspected fraud, pricing errors, or product unavailability. If payment has already been collected for a cancelled order, an appropriate refund will be arranged.

Available payment methods will be displayed at checkout.

5. Shipping and Delivery

We aim to deliver orders within the estimated delivery period communicated at checkout. Delivery times may vary depending on your location, courier services, weather, and other circumstances beyond our control.

Customers are responsible for providing correct delivery details. Additional delivery information will be shared where applicable.

6. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and replacements are governed by our Return and Refund Policy, available on our website.

Please review that policy before placing an order. Your statutory consumer rights remain unaffected.

7. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests may not be accepted once an order has been processed or dispatched, subject to applicable law and our published policies.

8. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy. We use relevant customer information to process orders, arrange deliveries, provide customer support, and operate our store.

9. Third-Party Tools and Links

Our website may provide access to third-party tools, payment services, courier services, or external websites. These services may be governed by their own terms and privacy policies.

10. Prohibited Uses

You may not use our website to:

  • Violate any applicable law or regulation.

  • Submit false, fraudulent, or misleading orders.

  • Attempt unauthorized access to our website or systems.

  • Distribute malicious software or interfere with website security.

  • Misuse our content or intellectual property.

11. Intellectual Property

All original content on this website, including our logo, branding, text, graphics, and website design, belongs to Primemartpk or its respective rights holders. Unauthorized commercial use or reproduction is prohibited, except as permitted by law.

12. Disclaimer and Limitation of Liability

We strive to keep our website accurate, secure, and available. However, we cannot guarantee uninterrupted access or that all website information will always be error-free.

To the extent permitted by applicable law, Primemartpk is not liable for indirect losses resulting from circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on this page with the updated revision date. Your continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by law.

14. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan.

15. Contact Information

For questions about these Terms of Service, please contact us through the Contact Us page on the Primemartpk website.

Thank you for shopping with Primemartpk.